Chatdue connects your business WhatsApp numbers and shows unanswered customers, response times and stalled conversations in one dashboard. When you run AI analysis, it also tells you what each customer wants, what they object to and what to write next
Suggested next message
A question arrives in a busy hour or after closing time and nobody gets back to it. The customer doesn’t complain — they buy somewhere else.
You sent the price, the customer said “I’ll think about it”, and the chat went quiet. Nobody remembers to check back a few days later.
“Too expensive”, “delivery takes too long”, “the other shop is cheaper” — you hear them every day, but they are scattered across hundreds of chats.
Which number answers slowest, and at what hours? Without measuring, you only find out when a customer tells you.
Sample data Illustration with made-up data, laid out like the dashboard.
Start from 27 ready-made templates — summary, intent, deal stage, objections, next message — and add fields for the questions only your business asks. Describe the question in plain words, choose the answer type, and the AI fills it in for every conversation you analyse.
How custom analysis works →“Which branch is the customer asking about?”
Branch asked about · Choice
Scan a QR code in WhatsApp → Linked devices. Recent chat history loads into the dashboard and new messages arrive as they happen.
Pick one chat, a filtered list, a number or a date range, and start the AI analysis yourself. Nothing is sent to the AI until you do.
Open the follow-up list, filter by deal stage or objection, export to Excel, or copy a suggested reply and send it from WhatsApp.
The number is connected through WhatsApp’s Linked devices feature, not the official WhatsApp Business API. Your phone keeps working as before, and you can unlink it from the phone at any time.
Chatdue reads conversations. It doesn’t send messages, reply to customers or run a chatbot.
Conversation text goes to the AI provider only when you run analysis. Voice notes, images and supported documents are turned into text as part of that run.
Data in the dashboard belongs to your company’s workspace, and you choose which modules each team member can open.
Plans differ only by the number of WhatsApp numbers and the monthly AI analysis limit.
No. Chatdue only reads conversations. Suggested next messages are drafts: you copy one, check it and send it from WhatsApp yourself. There are no automatic follow-ups, reminders or chatbots.
No. The number is added as a linked device, the same way WhatsApp Web works. WhatsApp keeps working on the phone, and you can remove the link in WhatsApp → Linked devices.
Metrics such as unanswered chats and response time are calculated automatically as messages arrive. The AI analysis runs only when you start it, for the conversations you choose.
Chatdue doesn’t identify which employee typed a message. Metrics are per conversation and per number, so if each employee works from their own number, the number comparison gives you that view.
Your conversations and results stay visible. Collecting new messages and running analysis stop until you move to a paid plan.
The B2B proposal went out, but who will review it, against what criteria and by when is unclear. Find the next step with a decision map and a mutual action plan.
IndustriesThe quote went out and nothing came back. A plan for finding the open issue holding up the decision: measurements, materials, installation and lead time.
IndustriesPlenty of interest, few enrolments. How to separate the stages between interest and enrolment, find the step that stalled and plan the next contact.
Start the 30-day free trial with 1 WhatsApp number. No card, no automatic charge.
Start free trial