A respond.io alternative when you need answers, not another inbox
respond.io brings WhatsApp, Instagram, Messenger and other channels into one inbox with workflows. Chatdue stays out of your replies and analyses WhatsApp sales chats: who is waiting, who needs a follow-up, why deals stall.
At a glance
| Question | Chatdue | respond.io |
|---|---|---|
| Built for | Analysing sales conversations: who is waiting, who needs a follow-up, what customers object to | Omnichannel customer conversations: one inbox for many channels, workflows and automation |
| Where your team replies | In WhatsApp, as today. Nothing changes for customers or for your team | In respond.io’s inbox, shared by the team |
| How WhatsApp is connected | Your existing number via WhatsApp Linked devices (QR code) | Official APIs of each channel, including the WhatsApp Business API |
| Setup | About a minute: scan a QR code; recent chat history loads by itself | Connect channels, set up workflows, move the team into the inbox |
| What you see on day one | Unanswered chats, response times and stalled conversations from your existing history | Conversations from the moment each channel is connected |
| Pricing | By WhatsApp numbers, from $10 a month; 30 days free trial, no card | Plans by contacts, users and features |
Based on what each product publicly describes as of November 2026. Product names belong to their owners. Check their sites for current features and prices.
Choose respond.io if
- You talk to customers on several channels and want one place for all of them
- You need workflows that route and automate conversations
- You are setting up a larger support or sales operation
Choose Chatdue if
- Most of your sales happen in WhatsApp and you want to see what is lost there
- You want results in minutes, without rebuilding how the team works
- You need follow-ups, objections and deal stages, not routing
Can you use both?
They solve different problems. If a number stays in the WhatsApp app rather than on an API tool, Chatdue can analyse it alongside whatever else you use.
Chatdue connects through WhatsApp’s Linked devices feature, not the official WhatsApp Business API. That is why there is no migration and your chat history is there on day one. It also means Meta can limit such connections; we explain this in our terms.
Questions and answers
Is Chatdue an omnichannel inbox?
No. Chatdue works with WhatsApp conversations and focuses on analysis and follow-ups.
Can I try Chatdue without changing anything?
Yes. You connect a number by QR code and your team keeps replying in WhatsApp as before.
Does Chatdue work for small teams?
Yes. Plans go by the number of WhatsApp numbers, starting with one.
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