Looking for a WATI alternative? Start with what you need to see
WATI gives a team a shared inbox, broadcasts and chatbots on the WhatsApp Business API. Chatdue does something else: it reads the chats you already have and shows who is waiting, who needs a follow-up and what customers object to.
At a glance
| Question | Chatdue | WATI |
|---|---|---|
| Built for | Analysing sales conversations: who is waiting, who needs a follow-up, what customers object to | Team messaging on the WhatsApp Business API: shared inbox, broadcasts, chatbots |
| Where your team replies | In WhatsApp, as today. Nothing changes for customers or for your team | In WATI’s inbox, shared by the team |
| How WhatsApp is connected | Your existing number via WhatsApp Linked devices (QR code) | Official WhatsApp Business API |
| Setup | About a minute: scan a QR code; recent chat history loads by itself | Business verification and an API number; message templates for campaigns |
| What you see on day one | Unanswered chats, response times and stalled conversations from your existing history | Conversations from the moment the number is on the API |
| Pricing | By WhatsApp numbers, from $10 a month; 30 days free trial, no card | Plans by features and team size, plus WhatsApp conversation fees |
Based on what each product publicly describes as of November 2026. Product names belong to their owners. Check their sites for current features and prices.
Choose WATI if
- You want to send broadcasts and run chatbots
- Your team is ready to move from the WhatsApp app into a shared inbox
- You need the official API, for example for high message volumes
Choose Chatdue if
- Your team sells in WhatsApp and you want to see what is being missed
- You don’t want to change how anyone works or move your number
- You want answers from the history you already have, today
Can you use both?
Yes, if they run on different numbers. Many teams keep their main sales number in the WhatsApp app and use an API tool for campaigns. Chatdue analyses the conversations on the numbers you connect to it.
Chatdue connects through WhatsApp’s Linked devices feature, not the official WhatsApp Business API. That is why there is no migration and your chat history is there on day one. It also means Meta can limit such connections; we explain this in our terms.
Questions and answers
Does Chatdue send broadcasts like WATI?
No. Chatdue is for analysis: it shows who to answer and suggests the next message, which you send yourself.
Do I need the WhatsApp Business API for Chatdue?
No. You connect the number you already use by scanning a QR code in WhatsApp → Linked devices.
Will my old conversations be analysed?
Yes. Recent history loads when you connect, so the first results come from chats you already have.
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