Health resort
- Stay length asked about TextNumber of nights or dates the guest mentions
- Treatment of interest ChoiceSpa · Medical programme · Rest only · Not mentioned
- Price sent Yes / NoDid we send a concrete price?
Guests ask about prices, treatments and dates, then book somewhere else. Chatdue shows which enquiries are waiting, which need a follow-up and what guests are unsure about.
Treatments, rooms, dates, transfers: long chats that are easy to drop.
A price was sent and the guest never answered; nobody wrote again.
In high season replies slow down, and you only find out from lost bookings.
Guests who wrote last, with how long they have waited.
Chats that went quiet after a price or availability answer.
When replies slow down, so you can plan the reception team.
Examples to show the idea. You write your own questions in plain words.
No. Your team keeps answering in WhatsApp; Chatdue only reads and analyses the chats.
Yes. Each connected number has its own response time and unanswered chats.
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