For your business

WhatsApp analytics for health resorts and hotels

Guests ask about prices, treatments and dates, then book somewhere else. Chatdue shows which enquiries are waiting, which need a follow-up and what guests are unsure about.

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Where bookings are lost

Many questions before booking

Treatments, rooms, dates, transfers: long chats that are easy to drop.

Enquiries that go quiet

A price was sent and the guest never answered; nobody wrote again.

Seasonal peaks

In high season replies slow down, and you only find out from lost bookings.

What you see in Chatdue

Who is waiting

Guests who wrote last, with how long they have waited.

Enquiries to follow up

Chats that went quiet after a price or availability answer.

Response time by hour

When replies slow down, so you can plan the reception team.

Fields you could add

Examples to show the idea. You write your own questions in plain words.

Health resort

  • Stay length asked about TextNumber of nights or dates the guest mentions
  • Treatment of interest ChoiceSpa · Medical programme · Rest only · Not mentioned
  • Price sent Yes / NoDid we send a concrete price?

Questions and answers

Do guests see anything different?

No. Your team keeps answering in WhatsApp; Chatdue only reads and analyses the chats.

Can I compare several numbers, like reception and sales?

Yes. Each connected number has its own response time and unanswered chats.

See which customers are still waiting

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